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Current Northwest Center Course Listing
Communication Techniques for Effective Safety Programs
Tacoma, WA      9/24/2013
Professional Development: .70 CEUs
Contact Hours: 7.0 hours

Improving safety performance relies on management commitment, employee participation, and a well-designed safety plan. Safety leaders play an integral role in safety performance by influencing the ongoing maintenance of safety activities in an organization. How does a great safety leader know how to determine priorities, shape the organizational culture, and foster constant communication to reduce injuries and illnesses in the workplace? These leaders use a range of communication skills and techniques to motivate employees at all levels to support a comprehensive approach to safety improvement. And these new skills and techniques can be adopted to improve your program. This course is designed to provide health and safety professionals with advanced communication skills to build a long-term, continuous improvement safety program in their workplace. View pdf

This course is held in conjunction with the Washington State Governor’s Industrial Safety and Health Conference. For more information please visit:

C O U R S E  O B J E C T I V E S
At the completion of this course the learner will be able to:
• Discuss 2 communication skills that can influence relationships and program outcomes.
• List ways of delivering ‘bad’ news while still maintaining effective relationships.
• Identify ways of dealing with inappropriate behaviors.
• Develop guidelines for effective meetings.
• Discuss how to leverage personal motivation to influence outcomes.
• List strategies to avoid attaching negative association to the program.

I N T E N D E D  A U D I E N C E
Safety and health professionals, industrial hygienists, safety officers, health and safety program managers, safety committee members, labor union members, occupational medicine physicians, and occupational health nurses.

Gary Phillips, BEd, MA, CRSP, CHRP
Gary Phillips is a Canadian Registered Safety Professional and Certified Human Resources Professional and is the manager and principal trainer for Northwest Training and Development. He has served on the Board of Governors of the Association for Canadian Registered Safety Professionals and in the Canadian Society of Safety Engineering and taught Occupational Health and Safety at Lakehead University. He is a Master Practitioner and Licensed Trainer in Neuro-Linguistic Programming (NLP). Gary is also a personal and executive coach. In 2008 he published the book ‘The Art of Safety’, which provides a synthesis of leadership, safety and advanced communication skills for anyone interested in improving their communication skills and the effectiveness of their safety programs.

T O P I C S  C O V E R E D
• Framing safety as a value
• Translating values into performance management
• Safety and organizational culture
• NeuroLinguistic basics
• Safety Meeting and Investigation tools
• Reading and using the motivation & temperament of others in the organization
• Aligning your personal states for effective influence

D A T E  &  T I M E
September 24, 2013
8:00 am - 4:00 pm

Hotel Murano
Tacoma WA 98402
1320 Broadway
Tacoma, WA 98402
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Pricing Schedule for Communication Techniques for Effective Safety Programs in Tacoma 9/24/2013
Type of RegistrationFee Per Registrant
Standard Registration$175.00
Late Registration after 8/30/13$195.00
Late Government after 8/30/13$195.00

Payment Methods
The DEOHS Continuing Education program accepts Visa and Mastercard; electronic or paper checks made payable to the University of Washington; and University of Washington CTI Budget Numbers. EFTs are only accepted for government agencies. Payment is due in full prior to course start date.

Review our cancellation policy here.